CareLoop · intelligence

Mae · AI assistant

Natural-language Q&A over your whole CareLoop. 'Who's expiring this week?' Mae has the answer.

Mae is your team's care-sector co-pilot. Ask in English: 'Who's overdue on safeguarding?', 'Show me incidents at Hampstead Court last week', 'Brief me for the inspector tomorrow'. Mae searches, surfaces and summarises — then drafts the action plan if you want one. UK care vocabulary, surfaces risk unprompted.

8+ tool actions: residents, certs, incidents, leave, expenses

UK care language (KLOE, RIDDOR, DoLS, MCA)

Surfaces risk unprompted ('I noticed three falls this week…')

Voice-input on mobile (coming soon)

What customers see

Sub-2s

Median response time

Hallucinated facts (tool-grounded)

How it works

Three steps from setup to signed off

Ask

Tap Mae anywhere in CareLoop. Type or speak your question.

Verify

Mae cites every source. You see exactly which records she pulled from.

Act

Mae can draft messages, action plans and brief documents. You sign off — she does the typing.

Pairs well with

Reports & exports

Board pack, payroll CSV, RIDDOR, DSAR — every report your group needs, one click.

Audit trail

Every change, every signature, every export — timestamped and tamper-evident.

Multi-channel comms

SMS, WhatsApp, email — pick the channel each staff member actually answers. Templated, logged.

See mae · ai assistant on your data

14-day free trial · we import your existing records · live in 7 days

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