Our story

We build software for the people who care

CareLoop exists because the people running care homes deserve software that fights for them — not a clipboard’s worth of disconnected tools that get in the way of doing the job well.

Beautiful system

Replacing eleven tools

Homes shadowed

Before we wrote a line

Metrics we live by

Spend · compliance · time

Built & hosted

By people from the sector

Why we exist

From a clipboard mess to one calm loop

The problem

In 2024 we shadowed two regional managers across nine homes. Between them they used eleven different tools — Excel rotas, paper care notes, a separate LMS for training, three messaging apps, and a payroll system that didn't know about overtime. Each one was 'fine'. Together they were a disaster: missed certifications, agency overspend, sickness left unmanaged, residents with care plans that were six months stale.

The bet

We bet that one beautifully-designed system — care-home management, team & HR, training & compliance, and maintenance in one place — would let multi-home operators see what was actually happening, and would free up managers to do the human work only they can do. So we built it.

The values

Care is human. Software shouldn't be. We measure ourselves on three things: 1) Did our customers reduce agency spend this quarter? 2) Did mandatory training compliance go up? 3) Did managers reclaim time? If yes — to all three — we did our job.

The team

A small UK-based team of engineers, designers, and former care home operators. Backed by people who've spent careers improving healthcare. Hiring now — see /careers.

Want to talk?

Run one home or fifty — we'd love to meet you

Tell us about your homes and your current stack. We'll show you what one calm loop looks like on your own data.

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UK-based team · Same-day response · No pressure