All comparisons

CareLoop vs Person Centred Software

All the recording PCS does, with a UI carers actually want to use.

Same regulator-ready depth, modern phone-first interface, transparent per-home pricing, and a rollout measured in weeks not months.

Where Person Centred Software is strong

Person Centred Software (PCS) is the incumbent — the most-deployed digital care record in UK care homes. The product is feature-rich and well-trusted, but the UI dates back over a decade and procurement cycles are long.

Three reasons groups switch from Person Centred Software

1

10× faster on a phone

PCS was built before iPhones existed. CareLoop is mobile-first — magic-link login, big-tap targets, offline-tolerant, no app install on shared devices.

2

AI assistant baked in (not a chatbot bolt-on)

Mae writes a morning briefing for managers from live data, drafts care notes from voice memos, and answers questions like 'who's at falls risk today?' in plain English.

3

Faster onboarding, simpler bill

PCS rollouts run 8–12 weeks. CareLoop is live in 7 days. PCS quotes are bespoke per module. CareLoop is £150–£200 per home, all features included.

Side by side

FeatureCareLoopPerson Centred Software
Recording

Care notes with mood/meal/fluid

eMAR with PRN

Body map observations

Falls register

Care plans with versions

UI

Mobile-first, magic-link login

Glassmorphism modern UI

Dark/light theme toggle

Compliance

Skills matrix heatmap

Limited

Multi-language courses (5 locales)

CQC KLOE/SAF mapping

Add-on
Operations

Visit scheduling with magic-link

Open shift broadcast

Reception kiosk

AI

AI assistant with action shortcuts

Proactive morning briefings

Comms

Family portal with note-back

SMS/WhatsApp/email outbox

Email only
Pricing

Transparent per-home pricing

£150–£200/home/moBespoke
Onboarding

Live in 7 days

8–12 weeks
We had PCS for six years. Carers tolerated it. With CareLoop, they actually use the system properly because it works on their phone — and the AI briefing has become how I start my day.

Registered Manager · 62-bed home, West Midlands

Common questions

We have years of PCS records — can you import them?

Yes. PCS exports XML or CSV; we map every field including care plans, eMAR history, body-map markings, daily notes and care plan versions. Migration runs alongside your existing PCS for a parallel period so nothing is lost.

Are the regulators OK with us switching?

Switching digital systems is fine — CQC cares that you have one, not which. Our audit log is regulator-grade (immutable, searchable, per-org tenant-isolated) and we provide a CQC-aligned mock inspection self-assessment built in.

Does CareLoop integrate with NHS systems?

GP Connect (NHS) read-only is in private beta — connecting to your GP record. NHSmail outbound is supported today. Other NHS integrations are on the roadmap.

Ready to see it side-by-side?

Book a 30-minute walkthrough — we’ll show CareLoop with your data and answer how it stacks up against Person Centred Software for your specific group.