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All comparisons

CareLoop vs Birdie

Birdie's UX, built for residential care groups.

If your group runs care homes (or a mix of dom-care and residential), CareLoop covers both. Same modern feel, broader scope.

Where Birdie is strong

Birdie is excellent for home-care providers who need scheduled visits, route optimisation and a clean carer app. They've raised serious VC funding and the product is polished — but the focus is squarely on dom-care, not residential.

Three reasons groups switch from Birdie

1

Care homes are the centre, not an afterthought

Birdie is dom-care first. CareLoop is built around 24/7 residential settings — eMAR rounds, body maps, falls register, family portal. We do dom-care visits too, with magic-link confirms.

2

All compliance & training included

Birdie integrates with third-party LMS providers. CareLoop ships with 31 real-world UK care courses, multi-language, plus a full certifications dashboard.

3

One platform, not a stack of add-ons

Birdie leans on third-party integrations for training and compliance. CareLoop includes unlimited visits, residents and team members at each location, with management, HR, training, compliance and maintenance all in one place.

Side by side

FeatureCareLoopBirdie
Dom-care visits

Visit scheduling with magic-link

Route optimisation

On the roadmap

Residential

eMAR rounds

Care plans with versions

Body map observations

Falls register

Family portal with sign-in

Reception kiosk

Compliance

Built-in courses (31 EN/PL/RO/TL/ES)

Skills matrix heatmap

Limited

CQC KLOE/SAF mapping

Limited
Comms

SMS / WhatsApp / email outbox

Email only
AI

In-app AI assistant

Packaging

All features included in one platform

Common questions

We run dom-care AND residential — does CareLoop cover both?

Yes. Visit scheduling and magic-link confirms are the same primitives whether the visit is at someone's home or inside one of your care homes. Residents in residential homes get the full eMAR + body map + care plan stack.

What about route optimisation for dom-care?

Currently we surface unassigned visits sorted by location and time but don't compute optimal routes. Route optimisation is on the roadmap — talk to us if it's a hard requirement.

Ready to see it side-by-side?

Book a 30-minute walkthrough — we’ll show CareLoop with your data and answer how it stacks up against Birdie for your specific group.